Abbeycroft Leisure is committed to being transparent about how it collects and uses personal information and to meeting its data protection obligations under the General Data Protection Regulation (2016/679 EU) (GDPR) and the Data Protection Bill.

Abbeycroft Leisure collects and processes personal information to manage the customer relationship.

Data controller:
Abbeycroft Leisure, Ehringshausen Way, Haverhill, Suffolk, CB9 0ER

Data protection officer:
Emma Haley, information.officer@acleisure.com 

The full Privacy Policy for Abbeycroft Leisure is available here.

You can also view our Cookie Policy here

Your Rights

Under the GDPR you have certain rights when it comes to your personal information. These are explained here and should be requested in writing to the data protection officer or using the short form below.

Right to view your information
You can have access to the personal information we process.

Right to make changes to your information
You can update information about you that is out of date or incomplete.

Right to be forgotten
You can request your information to be deleted if it is no longer necessary for its original use.

Right to limit how your information is used
If the information held about you is inaccurate or unnecessary you can request restrictions to be put on its use.

Right to say no
You can stop direct marketing by updating your marketing preferences online or using the unsubscribe links provided.
You can stop processing where there is no ‘compelling’ reason for it to continue.

Right to move your data
You can request for you information to be provided to you for use with another service provider.


Note – All the above rights are not necessarily available in every circumstance apart from the right to say no to direct marketing and to update your information. If a request is submitted and is not able to be applied you will be given a full explanation as to why.

You can keep you information up to date by creating an online account here or by speaking to the reception team on site.

 

Complete this form to exercise any of your rights relating to personal information that Abbeycroft Leisure processes

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If you believe that Abbeycroft Leisure has not complied with your rights, or handled your data in an appropriate manner you can inform the Information Commissioners Office. The helpline is 0303 123 1113.